Grevandt / IBS​(Insurance Broker System)

Client: GreyStone
Situation

GreyStone is an incubation and company development firm relentlessly in pursuit of delivering valuable services via technology to emerging markets. GreyStone offers value-added services (VAS), services provided by micro-insurance practitioners to enhance the appeal of a basic life and health insurance product to the informal sectors.

Challenge

GreyStone was in need of a service that would be generally Cost effective, provide Improved claims experience as well as a hitch free mobile registration process to enhance customer relationship.

Our Solution

We developed a system which allows subscribers the ability to buy a mobile insurance product that covers them for a specified period without physically liaising with an insurance firm. It was pay as you go insurance coverage for subscribers on the Etisalat, now 9Mobile network, while criteria like the subscriber’s age on the network was instrumental in determining the subscriber’s eligibility for this service.

The entire solution was deployed on the Short Message Service (SMS) and USSD platform. Our highly experienced team was able to:

  • 1

    Fully evaluate and analyse the existing infrastructure

  • 2

    Design and Deliver work plans to implement within the shortest

  • 3

    Develop and implement a Disaster Recovery Plan

  • 4

    Perform risk assessment and update systems

  • 5

    Generation of Automated / Pre-configured Reports

  • 6

    Backup probe was developed with ticket raising capabilities in the event of system failure

Results

We deployed a world-class solution helping GreyStone safeguard their investments, increase return on investment and reduce cost.

Our Brands:

Industries

More Information

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